Venture Beat -
17 Feb 2018 17:15
A little over two years ago, before Facebook Messenger or iMessage opened to third-party bots, and before the arrival of Google Assistant, conversational AI champion Chris Messina helped coin the term “conversational commerce.” Messina, who is perhaps best known as the creator of the hashtag, has since 2015 examined trends like chat apps surpassing social […]
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